QDVina Company Policies

📄 Terms of Service

Last Updated: October 2025

1. Acceptance of Terms

By accessing and using the QDVina website ('Website') or any related services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service ('Terms'). If you do not agree to these Terms, please refrain from using our Website or services.

2. About QDVina

QDVina is an independent Quality Control (QC) and Technical Inspection entity based in Vietnam. We do not engage in the commercial purchase or sale of materials. Our mission is to represent international clients in overseeing the quality of materials manufactured in Vietnam through:

Factory audits
Material verification
Process supervision
Delivery support and post-shipment inspection

3. Website Usage

You agree to use the Website solely for lawful purposes. You must not copy, distribute, modify, or reuse any content from the Website without prior written consent from QDVina.

4. Service Scope and Limitations

All information provided on the Website is for general reference only. While QDVina adheres to agreed QC procedures, we do not guarantee the performance or availability of any third-party suppliers or manufacturers beyond the scope of our contracted oversight.

5. Intellectual Property Rights

All content on this Website—including text, images, designs, and graphics—is the property of QDVina or used under valid license. Unauthorized use may violate copyright or trademark laws.

6. Data Ownership

All technical reports, QC documentation, images, and materials generated by QDVina during service execution are the intellectual property of QDVina unless otherwise agreed in writing. Clients may access and use such data for internal purposes.

7. Limitation of Liability

QDVina performs services with the highest professional diligence. However, we shall not be liable for:

Direct or indirect damages resulting from Website use or reliance on its content
Losses caused by third-party errors (e.g., manufacturers, logistics providers)
Data loss, reputational harm, or business interruption

8. Dispute Resolution

Any disputes arising from service use shall be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the competent People's Court in Ho Chi Minh City, Vietnam.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam.

🔐 Privacy Policy

Last Updated: October 2025

1. Information We Collect

We collect only the information necessary to provide and improve our services, including:

Personal details: full name, company name, contact information
Service-related content: requests, technical drawings, QC specifications, communication history
Technical data: IP address, browser type, access statistics

2. How We Use Your Information

Your information is used to:

Deliver specialized technical inspection and QC services
Respond to service inquiries and consultations
Improve Website functionality and communication efficiency
Fulfill legal and regulatory obligations

3. Data Protection

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or loss.

4. Data Sharing

We do not sell or share your personal data with third parties except:

With your explicit consent
When necessary to perform services (e.g., logistics partners, testing labs, supervised factories)
When required by law or regulatory authorities

5. Cookies and Tracking Technologies

Our Website may use cookies to:

Remember user preferences
Analyze traffic and user behavior
Enhance user experience

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw consent for data processing
File complaints regarding data misuse

7. Data Retention

Personal data is retained only as long as necessary to fulfill service obligations or comply with legal requirements. Afterward, data will be deleted or anonymized.

8. Policy Updates

QDVina reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the latest revision date. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Dispute Resolution